Terms and Conditions of Use and Purchase

This website is owned and operated by Custom Essence Blends, a business of CJW Enterprises Inc. Be Calm Solutions is a brand of Custom Essence Blends.

The terms “we,” “us,” and “our” refer to Custom Essence Blends and Be Calm Solutions.

The term “you” refers to the user or purchaser of this Website.

By using this Website, you agree to these Terms and Conditions without modification. If you do not agree, do not use this Website.

Website Use, Purchases, and Your Responsibilities

These Terms and Conditions explain how you may use this Website, purchase products or services, and interact with Be Calm Solutions.

By using this Website or making a purchase, you agree to these Terms and Conditions, our Privacy Policy, and our Disclaimer.

Use of Website

You agree to use this Website for lawful purposes only.

You agree not to use this Website in any way that may damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.

You may not use this Website for any fraudulent, unlawful, or abusive activity.

Eligibility

This Website is intended for users who are at least 18 years old.

By using this Website, you represent that you are at least 18 years old and legally able to enter into this agreement.

Intellectual Property

All content on this Website, including text, images, graphics, logos, product descriptions, and design, is the property of Custom Essence Blends and is protected by copyright and intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works without prior written permission.

Products and Services

We offer products and services including flower essence blends, consultations, subscriptions, and related wellness offerings.

All products are intended for general wellness and personal use only.

Product descriptions and information are provided for informational purposes and are not guarantees of results.

Results Disclaimer

Any descriptions of potential benefits are provided for informational purposes only.

Individual experiences may vary. No specific outcome is guaranteed.

Orders and Payment

By placing an order, you agree to provide current, complete, and accurate purchase information.

You agree to pay all charges at the prices in effect at the time of purchase.

We reserve the right to refuse or cancel any order at our sole discretion.

We reserve the right to limit quantities, discontinue products, or restrict orders at our sole discretion.

Account and Payment Responsibility

You are responsible for providing accurate billing and contact information and for maintaining the security of your payment methods.

You agree not to use false information, impersonate another individual, or use unauthorized payment methods.

We are not responsible for failed transactions resulting from inaccurate or outdated information.

Refunds, Returns, and Exchanges

All sales are final unless otherwise stated. Due to the nature of custom and wellness products, refunds, returns, or exchanges are not provided once an order has been processed, shipped, delivered, accessed, or scheduled.

If a product arrives damaged or there is an issue with your order, you must contact us at [email protected] within 5 days of delivery. Failure to provide notice within this timeframe may result in denial of the request.

We may, at our discretion, offer a replacement or corrective action.

We do not guarantee results or outcomes from any product or service. Dissatisfaction based on personal results does not qualify for a refund.

Shipping costs are non-refundable.

Subscriptions and Recurring Billing

Certain products or services may be offered on a subscription or recurring basis.

By purchasing a subscription, you agree to the following:

• Billing Authorization

You authorize us to charge your payment method on a recurring basis according to the subscription plan selected at checkout.

• Billing Frequency

Subscriptions are billed on the schedule stated at the time of purchase.

• Auto-Renewal

Your subscription will automatically renew unless canceled prior to the next billing date.

• Cancellation

You may cancel your subscription at any time prior to your next billing cycle. Cancellations must be made before the renewal date to avoid being charged for the next cycle.

Once a subscription charge has been processed, it is non-refundable.

• Changes to Subscription

We reserve the right to modify, suspend, or discontinue subscription offerings at any time. Any changes will apply to future billing cycles.

• Failed Payments

If a payment is declined or fails, we may attempt to process the payment again or suspend your subscription until payment is successfully completed.

•Subscription Acknowledgment

By purchasing a subscription, you acknowledge and agree that:

• The subscription is recurring and will automatically renew.

• Charges will be applied to your selected payment method at the stated billing interval.

• You are responsible for canceling your subscription prior to the next billing date if you do not wish to continue.

• No refunds will be issued for charges that occur before cancellation.

• Failure to manage your subscription, including forgetting to cancel prior to renewal, does not qualify for a refund.

•No Guarantees

Subscription products are provided for ongoing support. We do not guarantee specific results from continued use.

Digital Products and Consultations

All digital products, consultations, and services are considered delivered once access is granted, the session is scheduled, or the consultation has taken place.

All purchases of digital products and consultations are final and non-refundable.

If a consultation is scheduled, you are responsible for attending at the agreed time.

Missed appointments may not be rescheduled or refunded unless otherwise determined at our discretion.

Chargebacks and Payment Disputes

By making a purchase on this Website, you agree to contact us at [email protected] to resolve any issue before initiating a chargeback or payment dispute with your bank or payment provider.

You agree that initiating a chargeback without first attempting to resolve the issue directly with us constitutes a breach of these Terms.

If a chargeback or payment dispute is initiated, we reserve the right to provide proof of purchase, delivery confirmation, and agreement to these Terms to the payment processor.

We reserve the right to suspend or terminate access to any current or future products, services, or subscriptions, refuse future purchases from you, and recover any fees, costs, or expenses incurred as a result of the chargeback, including administrative and processing fees.

We maintain records of transactions, communications, and fulfillment to support dispute resolution.

User Responsibility

You acknowledge that you are responsible for your own decisions, actions, and results. Use of this Website and its content is at your own risk.

No Guarantees

We do not guarantee specific outcomes or results from the use of any products, services, or information provided through this Website.

Product Use and Responsibility

You agree to use all products as directed and for their intended purpose only.

You acknowledge that individual responses to wellness products may vary and that you are solely responsible for how you choose to use any product purchased through this Website.

Assumption of Risk

You understand and accept that use of this Website, its content, products, and services is at your own risk.

Testimonials

Testimonials and examples are provided for illustrative purposes only and do not guarantee similar results.

Third-Party Links

This Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party websites.

Affiliate Disclosure

We may promote or recommend products or services from third parties and may receive compensation. Any such relationships do not constitute endorsements.

Right to Refuse Service

We reserve the right to refuse service, cancel orders, or terminate access to products or services at our sole discretion, including but not limited to suspected fraud, misuse, abuse, or violation of these Terms.

Abuse and Misuse of Policies

We reserve the right to deny refunds, replacements, or future service to any individual who abuses or attempts to exploit our policies, including excessive refund requests, chargebacks, or fraudulent claims.

Shipping and Delivery

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or external factors.

Once an order has been transferred to the carrier, responsibility for delivery timing rests with the carrier.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of this Website, products, or services.

Force Majeure

We are not liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, supply chain disruptions, shipping delays, labor shortages, or technical failures.

Electronic Acceptance of Terms

By using this Website, making a purchase, or selecting any acceptance checkbox at checkout, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

This agreement constitutes a legally binding electronic contract.

Entire Agreement

These Terms and Conditions, along with our Privacy Policy and Disclaimer, constitute the entire agreement between you and us regarding the use of this Website and any purchases made through it.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Privacy

Your use of this Website is also governed by our Privacy Policy.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes become effective immediately upon posting.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at [email protected].